SWIPEBY Reviews

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SWIPEBY in the press

Coverage of SWIPEBY across restaurant trade publications, mainstream tech press, podcasts, and operator case studies. A representative selection — every item links back to its original source. Quotes preserved verbatim.

Press items catalogued
30+
Earliest coverage
2019
Most-recent
2024–25
Podcast appearances
5+ long-form

Featured coverage

Fast Casual September 17, 2024

"Swipeby upgrades Voice AI phone assistants"

"A busy location relying on staff to answer calls often results in missed orders or order mistakes. Our Voice AI Phone System helps a business provide customers with the answers they need quickly and in a convenient way. Now it provides a more human feeling experience that enhances the customer experience."

"We have small chain businesses and fledging franchises that love how this gives them consistency across all of their units. It provides all businesses with a professional image and saves staff time."

— Carl Turner, SWIPEBY

Read on Fast Casual →

AOL · Canton Repository January 15, 2024

"Marscotti's Pizza in Perry Twp. turns to AI to improve sales, service"

Operator case study. Marscotti's (owner Scott Conaway) reported a ~20% increase in average online order after partnering with SWIPEBY in September 2023. Customer testimonial:

"The new answering system is great. So many times before the line was busy or it just rang when no one was available to answer. Now the phone is answered promptly, there are suggested add-ons to my order, my order is always accurate, and it's ready when promised."

— Jim Pecorelli, Marscotti's customer

Read the article →

Pulse 2.0 July 22, 2024

"SWIPEBY: How This AI Commerce Company Helps SMBs Thrive"

Founder profile by Amit Chowdhry. Origin story and market thesis:

"I was first exposed to drive-thrus when I first moved to the US from Germany. I loved the concept but saw that it was only limited to very large restaurant chains."

"If we just look at restaurants and SMB brick and mortars, we are looking at a $12 billion market in the US."

"SWIPEBY is focused on helping small-to-medium-sized businesses grow and thrive in a very competitive environment."

— Carl Turner

Read on Pulse 2.0 →

Innovation Quarter April 2020

"Swipeby: Lifeline for Restaurants"

Multi-operator case study. Quotes from Lady M Confections, Village Juice, and SWIPEBY:

"We were researching different and safer methods of delivering cakes and came across an article about a grocery store in North Carolina. Clients feel confident about driving out for a cake. They don't need to leave their car, and it is a contactless purchase."

— Ken Romaniszyn, CEO, Lady M Confections

"It's kind of ironic that we were one of the early adopters when this concept was more novel, and now it's an absolute necessity."

— Siler Southerland, Village Juice

Read on Innovation Quarter →

Trade publications — restaurant industry

Food on Demand

Food on Demand · Tom Kaiser July 5, 2023

"Swipeby Brings Big-Brand AI to Small Operators"

"We give one-person and family-run restaurants the resources of a savvy thousand-person organization."

"By embedding AI into the Swipeby platform, we have quickly developed and released AI-driven features that give independent restaurants all the advantages a mega-corporation has."

— Carl Turner

Read on Food on Demand →

Food on Demand · Tom Kaiser February 22, 2023

"Swipeby Launches 'Groundbreaking' AI"

"We're thrilled to bring this innovative technology to the restaurant industry. Our approach is unique in that we integrate AI into our system."

— Carl Turner

Read on Food on Demand →

FSR Magazine

FSR Magazine February 22, 2023

"SWIPEBY Launches AI Text-to-Photo Feature"

"Snapshot uses the menu that is already uploaded or synced through their POS, allowing our clients to generate images with one press of a button."

— Carl Turner

Read on FSR Magazine →

FSR Magazine April 20, 2022

"Restaurant.com to Integrate SWIPEBY Into Solution"

"This partnership enables us to further extend our platform capabilities and provide our restaurants additional tools to engage and service our consumers."

— Ketan Thakker, CEO, RDE Inc. (parent of Restaurant.com)

Read on FSR Magazine →

CSP Daily News

CSP Daily News · Ann Meyer February 22, 2023

"Swipeby Sees Future in 'Virtual Drive-Thrus'"

"If you look at America here, these are driver markets. What's doing incredibly well is the drive-thru."

"Our technology allows retailers to very competitively capture that market for smaller orders."

— Carl Turner

Read on CSP Daily News →

DC Velocity

DC Velocity November 18, 2021

"SWIPEBY Integrates with DoorDash for Affordable and Efficient Delivery"

"This integration is part of our overall roadmap to provide a more affordable, holistic solution to SWIPEBY customers across multiple verticals."

"We help the smaller business level the playing field and give them greater ownership of the transaction and their brand."

— Carl Turner

Read on DC Velocity →

destinationCRM

destinationCRM September 17, 2024

"SWIPEBY Debuts Improved Voice AI Phone System"

Coverage of the Voice AI Phone System launch, mirroring the Fast Casual feature with the same Carl Turner quotes.

Read on destinationCRM →

Hospitality Technology

Six pieces of coverage across the Hospitality Technology editorial site:

CStore Decisions

CStore Decisions November 22, 2021

"Swipeby Partners With DoorDash, Touts More Efficient QSR Delivery"

"This integration is part of our overall roadmap to provide a more affordable, holistic solution to SWIPEBY customers across multiple verticals. Beyond just virtual drive-thru and pickup, businesses need an affordable third-party delivery option to stay competitive with much larger entities. They also want more access to customer data and the ability to take advantage of their online brand equity."

— Carl Turner

Read on CStore Decisions →

Mainstream tech press

Business Insider February 22, 2023

"Menu photos created using generative AI could convince customers to order more"

"This saves significant time, expense, and effort by the restaurant owner."

— Carl Turner (per Business Insider attribution)

Read on Business Insider →

Business Insider May 18, 2020

"8 companies getting a massive boost as shops and restaurants embrace curbside pickup"

SWIPEBY featured in Business Insider's COVID-era curbside roundup.

Read on Business Insider →

Fast Company April 7, 2023

"The picture of that food you're ordering online may have been created by AI"

Fast Company coverage of SWIPEBY's Snapshot AI text-to-photo feature.

Read on Fast Company →

QSR Magazine March 13, 2020

"SWIPEBY Helps Restaurants Respond to Covid-19 With Curbside Pickup"

Read on QSR Magazine →

Founder bylines

Connected World · Op-ed by Carl Turner June 2023

"Serving up Smarter Solutions: Leveraging AI to Revolutionize Restaurant Technology"

"While mega restaurant chains have a depth of resources to look into using AI, independent restaurants can't afford the time or expense of 'experimenting' with standalone AI tools to improve operations… AI technology can automatically be part of day-to-day business operations to solve problems without much input or effort from business owners or their managers."

— Carl Turner

Read on Connected World →

Operator-side regional press & local coverage

Total Food Service April 7, 2020

"New App SWIPEBY Grows Exponentially Daily"

"There's nothing like our model in the market. Delivery services charge between $5 to $8 to the customer and 25 percent or more to the business. SWIPEBY costs nothing to the customer; and business fees are typically under 3 percent."

— Carl Turner

Read on Total Food Service →

Greater Winston-Salem May 24, 2019

"Local Tech Startup Launches SWIPE.BY App"

"Third-party food delivery in suburban markets like Winston-Salem can be expensive to the user and can result in long wait times and cold food."

"Winston-Salem has been very supportive and contributed a lot to our success."

— Carl Turner

Read on Greater Winston-Salem →

Reel 360 News March 18, 2020

"The New Normal — SWIPEBY expands curbside pickup nationally"

"We are dedicated to the success of our partners and helping them get through this season. SWIPEBY has reduced its fees significantly with current partners and will enter into all new relationships with no monthly fees, and no revenue sharing, making the platform essentially free for the restaurant."

— Carl Turner

Read on Reel 360 News →

WRAL TechWire August 21, 2020

"Curbside pickup app Swipeby launches crowdfunding campaign to fuel 'national expansion'"

Read on WRAL TechWire →

Spectrum News 1 (Charlotte) December 11, 2019

"Swipe By App Partners with Local Nonprofit"

"Anything we do, any funds we get, goes back to our mission of providing meaningful employment to individuals with disabilities."

— Natalie Hughes, GM, Moji Coffee and More (SWIPEBY partner)

Read on Spectrum News 1 →

Podcasts

Wire-service announcements & partnership coverage

Customer story (third-party)

Avalara SWIPEBY-as-customer profile

"SWIPEBY" customer story

"With Avalara, we found a solution that can handle all of our tax compliance needs end to end. Avalara relieves all of our tax compliance and business licensing pains, saving us incalculable time and accounting costs."

— Travis Benoit, Director of Operations & Corporate Development, SWIPEBY

Read on Avalara →